Returns & Refund Policy
Unused products can be returned for a full refund within 28 days of purchase. Used products cannot be refunded.
1-Year Limited Warranty
All PROMiXX products are covered by a 1-year warranty. This covers all manufacturing flaws including water damage from a leaking seal. It does not cover accidental water damage or other.
Please fill in our form below if you wish to activate your warranty. We will be happy to send you a replacement part or new product entirely after confirmation.
If you have purchased your PROMiXX via Amazon then please contact us via the Amazon platform (with your Order ID) and we will endeavour to resolve your issue.