Unused products can be returned for a full refund within 28 days of purchase. Used products cannot be refunded.
PROMiXX and all branded products thereof, come complete with a 1-year limited warranty. The warranty covers any manufacturing fault or flaw. It does not cover accidental damage, or water damage to the motor (unless resulting from a leaking seal).
As part of the 1-year limited warranty we offer a straight exchange for any faulty product upon confirmation of declared fault. This may require the product to be returned for inspection whereby postage and safe receipt is the responsibility of the sender. Alternative evidence can be used should a physical inspection not be required.
This site may from time to time contain links to other sites. We are not responsible for the content, accuracy, privacy practices and performance of those sites.
Please Note: We do not store credit card details, nor do we share customer details with any 3rd parties
Every computer connected to the Internet is provided with a domain name and an IP address. When a visitor requests a web page from within Whey Forward Health Industries Ltd’s website, our servers automatically identify and log the HTTP request that is made.
This information reveals no personal data about you. In fact, the only information that we automatically gather and log is as follows:
Cookies and log information
This website does issue cookies (these are small files of information which websites use to identify its users); however, these do not contain personal information. Whey Forward Health Industries Ltd does not share this data with third parties. You can disable cookies by altering the settings of your browser and the website will still function.
Use of information
We may also request your email address or mailing address for the purposes of conducting a survey or to add you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.
We enforce a strict Anti-spam policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.
Whey Forward Health Industries Ltd will only disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary.
In addition, Whey Forward Health Industries Ltd will not send you emails that you have not agreed to receive. If you are a member of our mailing list, you may be contacted with announcements, blog posts, resources additions, and new publications or services.
Whey Forward Health Industries Ltd uses all reasonable precautions to keep the information disclosed to us secure. Whey Forward Health Industries Ltd reserves the right to transfer information in connection with the sale of all or part of Whey Forward Health Industries Ltd’s capital stock or assets to any third party.
Should you still have any concerns about our use of your personal information, please feel free to contact Whey Forward Health Industries Ltd.